Knowledge Base
Find answers, troubleshoot issues, and discover tips for KWT Spider and Mind Studio.
Most users should never need to contact support.
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Installation
Install, uninstall, and first-run issues.
View articles →License & Activation
Activate, transfer, and recover keys.
View articles →Troubleshooting
Fix common problems and errors.
View articles →Performance
Slow crawls, timeouts, and memory.
View articles →Export
Reports, sitemaps, and PDF issues.
View articles →Updates
Upgrade errors and version issues.
View articles →Product Categories
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Error Codes
Quick reference for KWT Labs error codes and fixes.
Knowledge Base Collections
Recently Solved Issues
Export crash on large PDF reports (Spider 1.3)
Fixed
License activation timeout (Spider 1.3)
Resolved
Search index not updating after crawl (Spider 1.3)
Resolved
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Community (Coming Soon)
Forums, discussions, and user tips — planned for a future release.