Contact KWT Labs
Whether you need technical help, have a sales question, or want to share feedback — we are here to help. Choose the right channel below or send us a message.
How can we help you?
Select an option and we will guide you to the right form.
Choose the Right Department
Go directly to a dedicated contact page for faster routing.
Technical Support
Product help, troubleshooting, and technical questions
Contact supportSales
Pricing, licensing, and purchase inquiries
Contact salesFeature Requests
Share ideas to improve our products
Submit ideaReport a Bug
Report errors, crashes, and unexpected behavior
Report bugMedia & Business
Partnerships, press, and business opportunities
Get in touch
Average Response
1–2 Business Days
Support Language
English
Knowledge Base
Available 24/7
Send Us a Message
Fill out the form below and we will route your inquiry to the right team.
Product Support
Quick links for each KWT Labs product.
Mind Studio
Before You Contact Us
You may find an instant answer in our self-service resources.
Frequently Asked Questions
How do I activate my license?
Open your KWT Labs product, go to Help → Activate License, and enter the key from your purchase email. For step-by-step instructions, see our license documentation or the Support Center license section.
Can I transfer my license to another computer?
Yes. Deactivate the license on your current machine (Help → Deactivate License), then activate on the new PC. Standard licenses allow one active machine at a time.
How do I download the latest version?
Visit the Downloads section on our website or the Support Center downloads page. Choose your product and download the latest Windows installer. You can also check Release Notes for version details.
How do I report a bug?
Use our Bug Report form with steps to reproduce, your product version, and Windows version. Attach screenshots or logs if helpful. You can also email support@kwtlabs.com with the subject line "Bug Report".
What is your support response time?
We typically respond to email inquiries within 1–2 business days (Monday–Friday). Documentation and our knowledge base are available 24/7 for self-service help.
Our Support Process
What happens after you reach out.
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1
Submit Request
Send your message via the form or email with as much detail as possible.
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2
Review
Our team reviews and routes your inquiry to the appropriate department.
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3
Response
We reply within 1–2 business days with answers or follow-up questions.
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4
Resolution
We work with you until your issue is resolved or your question is answered.
Business Information
- Legal Entity
- KWT Solutions LLP
- Brand
- KWT Labs
- Country
- India
- Business Inquiries
- Contact us for business inquiries — hello@kwtlabs.com
- Legal
- legal@kwtlabs.com
Need technical help?
Visit our Help Center for documentation, FAQs, and troubleshooting guides.
Visit our Help Center