Software Won't Open
Problem
KWT Spider or Mind Studio does not launch — double-clicking the icon does nothing or the app closes immediately.
Symptoms
- Application window flashes and disappears
- No response when clicking the desktop shortcut
- Windows Defender or SmartScreen blocked the app
- Error 203 on startup
Cause
Common causes include antivirus quarantine, corrupted app data, missing Visual C++ runtime, or insufficient permissions on first run.
Resolution
- 1Right-click the shortcut → Run as administrator (once). If it works, check folder permissions for %ProgramFiles%\KWT Labs.
- 2Open Windows Security → Protection history. Restore any quarantined KWT Labs files and add C:\Program Files\KWT Labs as an exclusion.
- 3Install the latest Microsoft Visual C++ Redistributable (x64) from Microsoft's website.
- 4If still failing: uninstall, delete %AppData%\KWT Labs, reinstall from kwtlabs.com/downloads.
Video: Install Spider
Watch tutorialFor step-by-step usage, see Documentation → Getting Started
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